Who we are
HTL CNC is operated by Shenzhen Hongtailang Technology Co., Ltd., a custom CNC machining and OEM manufacturing company based in Shenzhen, Guangdong, China. Website: www.htlcnc.com. Email: htl@htlcnc.com.
Information we may collect
We may receive your name, company, business email, telephone number, country, project messages, drawings, STEP files, specifications, quantities, delivery requirements and other information you voluntarily provide by email, WhatsApp, telephone or another approved contact method. Our website and service providers may also process limited technical information such as IP address, browser type, device information, referral source, page activity and security logs.
How we use information
- To respond to inquiries, review manufacturability and prepare quotations
- To manage samples, orders, quality records, delivery and after-sales communication
- To protect the website, prevent misuse and maintain service reliability
- To understand website performance and measure marketing effectiveness
- To meet legal, accounting and contractual obligations
Cookies and measurement technologies
The website may use necessary cookies and third-party measurement technologies, including the Meta Pixel, to understand visits and campaign performance. Browser settings and available consent controls can be used to limit non-essential technologies. We will update this policy when additional analytics or advertising services are introduced.
Sharing and international processing
We do not sell personal information. Information may be processed by hosting, communications, analytics, advertising, logistics, professional or technical service providers only where needed to operate the website, respond to an RFQ, perform a contract or comply with law. Because HTL CNC serves customers internationally, information may be processed in China and in countries where relevant service providers operate.
Drawings and technical project data
Technical files are used for engineering review, quotation and agreed manufacturing activities. Customers should identify confidentiality, access-control, retention or deletion requirements before sending controlled project data. Project files are not published or used as public marketing material without authorization.
Retention and security
Information is retained only as reasonably necessary for quotation history, order performance, repeat production, quality traceability, dispute handling and legal obligations. We apply reasonable organizational and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
You may request access, correction or deletion of personal information, object to certain processing, or ask a privacy question by emailing htl@htlcnc.com. Some records may need to be retained where required for contracts, accounting, quality traceability or legal compliance.
Policy changes
We may update this policy when our website, measurement tools or legal obligations change. The latest version will remain available on this page with its revision date.